Experienced Waitress - Laureens Coffee and Eatery, Bali

Join Laureens Coffee and Eatery, a vibrant and welcoming café in the heart of Denpasar, Bali, where exceptional service meets a warm, inviting atmosphere. We are seeking a dedicated and customer-focused Waitress to enhance our team and deliver an unforgettable dining experience to our valued guests. As our newest team member, you'll play a crucial role in creating a welcoming environment, ensuring our customers feel at home while they enjoy our delicious coffee and delectable food.

In this role, you'll be the face of our café, greeting customers with a smile, taking orders, and ensuring their meals are served promptly and accurately. You'll also be responsible for maintaining our café's cleanliness and organization, ensuring our customers always have a pleasant experience. With your exceptional customer service skills and passion for hospitality, you'll help us continue to be a favorite spot in Denpasar.

📋 Tanggung Jawab Pekerjaan

• Greet and welcome customers with a warm and friendly demeanor.
• Take and process customer orders accurately and efficiently.
• Serve food and beverages promptly and professionally.
• Maintain a clean and organized café, including tables, chairs, and restrooms.
• Assist in restocking and organizing food and beverage supplies.
• Handle cash transactions and ensure accurate record-keeping.
• Provide excellent customer service and resolve any issues or complaints promptly.
• Work collaboratively with the kitchen and bar staff to ensure smooth operations.

🎓 Kualifikasi & Syarat

• At least 1-2 years of experience in a customer service or hospitality role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Familiarity with POS systems and basic cash handling.
• Ability to work in a fast-paced environment and meet tight deadlines.
• Friendly, approachable, and customer-focused attitude.
• Willingness to learn and adapt to new tasks and challenges.
• Ability to stand for long periods of time and lift up to 20 lbs.

🛠️ Keahlian

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